Frequently asked questions

How do I make a booking?

Book online at our website, email us at or call Reservations on (08) 9385 6655. We are open Monday through Friday from 9am until 4:30pm (except on public holidays).

For same day bookings on a weekend or public holiday, please call Reception in Coral Bay on (08) 9942 5932, open daily (except Christmas Day) from 7:30am until 7pm (6pm in low season).

Although we do our best to accommodate requests for areas of the park (such as to be near the playground, or near a bathroom, shade etc), we cannot guarantee specific sites. Thank you for your understanding!

Minimum stay conditions may apply during peak holiday periods.

How far ahead do I need to book?

Coral Bay is a very popular destination, so we recommend you book as far in advance as possible. Peak season is between April and September, as well as over the Christmas/New Year period, and long weekends. Bookings for the April/July/September school holidays open approximately 15 months in advance – check our website and social media for school holiday opening dates. Bookings in the school holidays are on a weekly basis, Saturday to Saturday.

What time is check-in and check-out?

Check-in for sites is from 11am and check-in for accommodation is from 2:30pm. Check-out is 10am.

What if I am arriving late at night?

Just call ahead and let us know on either (08) 9385 6655 or on (08) 9942 5932 on the day of arrival. We will leave a map and a key out for you!

What are your booking and cancellation policies?

To secure a reservation, we require a 50% deposit within 7 days of booking (or earlier if you are due to arrive within 7 days of booking). Please note that full prepayment is required for one night stays.

You can pay your deposit with Visa or MasterCard by calling Reservations on (08) 9385 6655. Note: a 1% credit card surcharge will apply.  We will email you our bank account details at time of booking if you prefer to pay via direct deposit from an Australian bank account. Please use your confirmation number as your payment reference so that we can match your payment to your booking.

Please note that 21 days written notice of cancellation is required for a 90% refund of your deposit. Refunds may take up to 30 business days to be processed.

No refunds are given for cancellation inside 21 days of your reservation. Travel Insurance is recommended.

When is the best time to go to Coral Bay?

Peak season is between April and October, as well as over the Christmas/New Year period – however, there is always something to do in Coral Bay! Check out our Nature Activity Calendar for the different wildlife seasons or our Tours & Things To do page. 


What do we need to bring with us?

All of our accommodation options have a kitchen including a toaster, kettle, microwave, basic cutlery and crockery. There is a fresh water tap and all bed linen and bath towels are provided. Guests just need to bring along beach towels

Can I bring my dog to Ningaloo Coral Bay?

While dogs are not permitted in or near onsite accommodation, we have a limited number of powered and unpowered campsites available for guests who are travelling with their furry friend.

A maximum of 2 dogs is permitted per site, and a $2.00 surcharge per dog, per night applies.

Please be aware that a Dog Bond of $50.00 is payable upon arrival and is accepted at the discretion of on-site management.

Dogs must remain on a lead at all times, be well behaved, and each guest is responsible for cleaning up after their dog and for their general behaviour.

As Coral Bay is a marine sanctuary, dogs are not permitted on the beach or in the water of Bill’s Bay.

Please ask our Reception for more information on staying with your pet in Coral Bay.

Do I need a ground cover if I’m camping in a tent?

Tarpaulin, carpet and dome tent bases damage the grass by stopping airflow. Please use a camping floor mesh or shade cloth on the ground whenever possible.

Where can I access fresh water in Coral Bay?

Each site in the main park has access to an artesian bore water tap. Guests can bulk fill van tanks with fresh water from an area next to Reception. The first 20 litres of fresh water are included in the site fee, and then it’s $1 for each additional 10 litres. There are fresh water taps located throughout the park to fill containers, at no charge. Showers in the ablutions are free and use artesian water.

What facilities are available in the camp kitchen?

The facilities in the camp kitchen are as follows:

  • Kettle
  • Toaster
  • Microwave
  • Gas rings
  • BBQ hotplate (outside)
  • Sinks
  • Fridge/freezer
  • Door fridge
  • Plenty of seating

Is there a doctor In Coral Bay?

The Nursing Post is open Monday to Friday from 8:30am – 5pm, and is located on the side of the Ningaloo Coral Bay Shopping Arcade. You can call the Nursing Post on (08)9942 6100.

In the event of an emergency, please call 000.

For after hours and weekends, please call Health Direct on 1800-022-222.

Can I get phone reception In Coral Bay?

Yes, you can get mobile phone reception if you are a Telstra or Optus customer.

Is there Wi-Fi In Coral Bay?

Due to our remote location, there is no Wi-Fi in our park.

Is there TV reception In Coral Bay?

There is no TV tower in Coral Bay. Only satellite TV reception is available. Guests may bring their own satellite dish when camping, or contact Reception for dish hire contacts in Coral Bay.

What wildlife can we see on the Ningaloo Reef?

Whale sharks, manta rays, reef sharks, humpback whales, turtles, dolphins, dugongs and around 500 species of fish pass through our waters at different times during the year. If you’d like to learn more about the seasons and climate in Coral Bay, download our Nature Activity Calendar.

Can I hire snorkelling gear in Coral Bay?

You can hire, or buy, snorkel masks and fins from our Boats desk, located right next to the Bayview reception desk.

Can I surf in Coral Bay?

The Bay itself isn’t ideal for surfers, however Gnaraloo is a popular surfing location further south on the Ningaloo coast. See for more information.

Where can I go fishing In Coral Bay?

While fishing is prohibited in the marine sanctuary zones, there are lots of other spots where you can fish. For maps and more information, visit the Department of Biodiversity, Conservation and Attractions booth in Coral Bay or ask our Reception.

Related topics


Getting to Coral Bay


Shops & Amenities at Ningaloo Coral Bay

Shops & amenities



Getting there by air



A little history


Frequently asked questions

“Wonderful. Fantastic. Memorable and we will return.”

A fantastic and wonderful day out with so much to see. Entire staff and crew had an excellent knowledge of everything that we saw and had a great attitude. We honestly couldn’t ask for more. Thank you very much

Trip Advisor user Mareike F